PRIVACY POLICY
Effective Date: January 5, 2026
Owl House Creative Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, forms, funnels, calendars, surveys, and related services.
Business Information
Owl House Creative Agency
2173 Valley View Drive
Courtenay, BC, Canada V9N8L9
Phone: 778-909-6709
Email: [email protected]
Website: www.owlhouseagency.com
Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
We may also automatically collect certain technical information, including:
IP address
Browser type
Device information
Cookies and tracking data
Website usage information
How We Collect Information
We collect information through:
Website forms
Funnels and landing pages
Appointment calendars
Surveys and quizzes
Facebook and Instagram lead forms
Direct communications with you
How We Use Your Information
We use your information to:
Respond to inquiries
Deliver services
Schedule appointments
Communicate about projects or requests
Send updates and follow-up messages
Improve website performance and user experience
Maintain internal business records
SMS Communications
By providing your phone number, you consent to receive SMS messages from Owl House Creative Agency related to appointments, follow-ups, and customer communication.
Message frequency may vary
Message and data rates may apply
Reply STOP to opt out
Reply HELP for assistance
We do not send promotional or marketing SMS campaigns without consent where required by law.
Cookies and Tracking Technologies
We may use cookies, Meta Pixel, and similar tracking technologies to analyze website traffic and improve advertising performance.
These tools may collect information about your browsing activity and interactions with our website.
You can manage cookie settings through your browser preferences.
Sharing of Information
We do not sell or rent your personal information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with trusted service providers only as necessary to operate our business and deliver services.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
To submit a request, contact:
Third-Party Services
Our website and systems may use third-party platforms, including GoHighLevel, Meta, and related tools for communication, lead capture, scheduling, and analytics.
These providers may process information according to their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or your personal information, contact:
Owl House Creative Agency
[email protected]
778-909-6709